Privacy Policy

What Information Do We Collect?

We collect various types of information in connection with the services and products we provide. This includes:

  • Personal Information: Your name, email address, mailing address, phone number, and payment information.
  • Account Information: Login details, account preferences, and purchase history.
  • Device Information: IP address, browser type, operating system, and device type.
  • Usage Information: Pages visited, time spent on our website, and interaction with our content and services.

How and Why We Use Your Information

We use the information we collect for several purposes, including:

  • To Provide and Improve Services: To process your orders, manage your account, and enhance your shopping experience.
  • To Communicate with You: To send you updates about your order, respond to inquiries, and provide customer support.
  • For Marketing: To send promotional materials, newsletters, and special offers that may interest you.
  • For Analytics: To analyze usage trends and improve our website, products, and services.
  • To Ensure Security: To protect against fraud and unauthorized transactions and enhance the security of our website.

How and Why We Share Your Information

We share your information with third parties only in the following situations:

  • Service Providers: With companies that perform services on our behalf, such as payment processing, shipping, and marketing.
  • Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Your Controls and Choices

You have certain controls and choices regarding your information, including:

  • Access and Correction: You can access and update your personal information by logging into your account.
  • Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.
  • Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

Children

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Data Security and Retention

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Privacy Notice Addendum for US Residents

If you are a resident of the United States, additional privacy rights and disclosures may apply to you under state law. Please refer to our Privacy Notice Addendum for US Residents for more information.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. The data protection and privacy regulations in your country may differ from those in the United States. By using our services, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

Third-Party Links

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Your California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know what personal information is being collected, the right to request the deletion of your personal information, and the right to opt-out of the sale of your personal information. Please refer to our Privacy Notice Addendum for US Residents for more details on your California privacy rights.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected] you for trusting Lorasta with your personal information.